Return Policy
Return Policy
At Art by Krit, each piece of artwork is carefully created and inspected before shipping. To maintain the quality and integrity of our art pieces, we maintain a strict return policy:
DAMAGED ITEMS
If your artwork arrives damaged:
• Contact us within 48 hours of delivery
• Email clear photos of the damage to artbykrit@gmail.com
• Include your order number and detailed description
• Keep all original packaging materials. Failure to report damage within 48 hours may void your claim.
RETURN ELIGIBILITY
• Returns accepted within 30 days of delivery
• Item must be in original, unused condition
• Original packaging must be intact
• Return shipping costs are buyer's responsibility
• 15% restocking fee applies to all returns
NOT ELIGIBLE FOR RETURN
• Custom commissioned artwork
• Original paintings
• Items marked as "Final Sale"
• Items without original packaging
• Items damaged by improper handling
• Items received over 30 days ago
REFUND PROCESS
• Refunds issued only after item is received and inspected
• Original shipping costs are non-refundable
• Refunds processed to original payment method
• Processing time: 5-7 business days
Contact artbykrit@gmail.com with any questions about our return policy.